FAQ

Frequently asked questions

Everything you need to know about the product.

What is the Data Privacy Hub?

The Data Privacy Hub (DPH) is a powerful solution designed to automate and orchestrate Data Subject Rights (DSR) requests, ensuring seamless compliance with privacy regulations such as GDPR and CCPA. DPH provides full integration capabilities across the data and system landscape, enabling organizations to manage data privacy processes efficiently. With its advanced functionalities, DPH validates data subject requests, ensures proper tracking and auditing, and manages end-to-end orchestration of data deletion, access, portability, rectification, and processing interruption.

How does DPH automate Data Subject Requests (DSRs)?

DPH orchestrates the fulfillment of Data Subject Requests (DSRs) by coordinating data access, deletion, portability, rectification, and processing interruption across integrated systems. While the Master Application is responsible for identifying and validating requests, DPH ensures seamless execution, tracking, and auditing of these requests by enforcing retention schedules and managing workflows across the data landscape.

Can DPH identify outdated or redundant data?

DPH does not directly identify outdated or redundant data. Instead, it provides retention scheduling and orchestration across systems to facilitate the enforcement of data subject rights. The Master Application is responsible for identifying data that is outdated or redundant, while DPH ensures seamless execution of retention policies and compliance workflows across the data landscape.

How does DPH assist with GDPR compliance?

DPH tracks Data Subject Requests (DSRs), and ensures audit logs are maintained for regulatory inspections. By orchestrating data privacy processes across integrated systems, DPH helps organizations comply with GDPR requirements, including data access, deletion, portability, rectification, and processing interruption.

Which systems can DPH integrate with and how?

DPH uses an asynchronous communication model to orchestrate the various systems (e.g. master, veto, and deletion applications) that store personal data. This includes message-based cloud services such as Kafka Confluent, Azure Service Bus, Google Pub/Sub, AWS SQS, and Rabbit MQ.

All data and functions generated in DPH can also be accessed via a REST API.

The metadata required to control DPH can be synchronized directly with leading data catalog solutions such as Collibra and Purview. DPH offers product-specific connectors for this purpose.

Which prerequisites are necessary to use DPH?

To successfully implement and use Data Privacy Hub (DPH), the following prerequisites should be met:
‍
- Retention Policies and Compliance Framework – Defined retention schedules and compliance policies that DPH will enforce.
- Classification & Organization – Categorize (personal) data based on sensitivity, type, and business relevance.
- Data Lineage & Relationships – Understand how data flows, transforms, and connects across systems.
- Messaging Infrastructure – Platforms like Kafka, Azure Service Bus, or Google Pub/Sub can be leveraged for enhanced scalability.
- User Roles and Access Control Configuration – Proper
- Role-Based Access Control (RBAC) setup to ensure secure operations and compliance oversight.
Our team of experienced consultants can assist you with the set-up and implementation of these activities (if required).

Can DPH be used with legacy systems?

Yes, it supports the integration of legacy systems, ensuring seamless data privacy management without the need for complete system upgrades. We do this by leveraging the integration capabilities of your chosen cloud-based messaging system.

Which industries benefit the most from DPH?

Industries such as finance, healthcare, retail, insurance, and any organizations handling sensitive personal data can benefit from DPH.

Do I need to use the entire DPH, or can I choose specific modules?

You don’t need to use the entire DPH platform. DPH is modular, allowing you to select and purchase only the modules you need. Additional modules can be integrated seamlessly as your requirements grow, ensuring flexibility and scalability.