Privacy policy
Welcome to Data Privacy Hub (DPH), a product by 360Workx. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: contact.us@360workx.ch
- Website: https://360workx.ch
- Phone: +41 79 7600603
Information We Collect
Information You Provide
When using DPH, you may provide:
- Personal Identifiable Information (PII): Name, email address, contact details.
- Account Information: Login credentials, organization details.
- Support Requests: If you contact us for support, we collect any information you provide.
Automatically Collected Information
When interacting with DPH, we may collect:
- Log Data: IP address, device information, browser type, access time.
- Usage Data: Features accessed, time spent, and actions performed.
- Cookies and Tracking Technologies: To enhance user experience and improve security.
Third-Party Data Sources
We may integrate with metadata management tools (e.g., Collibra) or enterprise systems to process relevant compliance-related data.
How We Use Your Information
We use the collected data for the following purposes:
- To Provide and Improve Services: Managing data deletion, compliance reporting, and security enhancements.
- To Ensure Regulatory Compliance: Facilitating GDPR, CCPA, and other legal obligations.
- To Maintain Security: Detecting and preventing fraud, security threats, or unauthorized access.
- For Communication: Sending service-related updates, notifications, and customer support.
- For Analytics and Optimization: Improving system performance, troubleshooting, and user experience.
Legal Basis for Processing Data
We process data based on the following:
- Consent: When users provide explicit permission.
- Contractual Necessity: When processing is necessary for service delivery.
- Legal Compliance: When required by data protection laws (e.g., GDPR, CCPA).
- Legitimate Interest: Enhancing security, improving services, and preventing misuse.
Data Sharing and Disclosure
We do not sell or rent your data. However, we may share information with:
- Service Providers: For hosting, security, and analytics.
- Regulatory Authorities: To comply with legal requirements.
- Business Transfers: If DPH is acquired or merged with another company.
All third-party processors adhere to strict confidentiality and data security agreements.
Data Retention Policy
We retain personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with regulatory requirements.
- Resolve disputes and enforce agreements.
Once no longer required, data is securely deleted or anonymized.
Your Rights and Choices
Under GDPR, CCPA, and other applicable laws, you have the right to:
- Access Your Data: Request a copy of stored personal data.
- Request Data Deletion: Initiate a “Right to Erasure” request.
- Correct Your Data: Rectify inaccuracies in your stored data.
- Object to Processing: Restrict how we process your data.
- Withdraw Consent: If you previously provided consent.
To exercise these rights, contact us at contact.us@360workx.ch.
Security Measures
We implement industry-standard security practices, including:
- Encryption: Secure data at rest and in transit (e.g., PostgreSQL RDS encryption).
- Role-Based Access Control (RBAC): Restricting access to authorized personnel.
- Audit Logging: Monitoring user actions for security compliance.
- Containerized Deployment: Hosted on AWS Kubernetes for scalability and resilience.
- API Security: Secured endpoints with authentication and rate-limiting.
Despite our best efforts, no security measure is 100% foolproof. Users are encouraged to keep credentials secure.
International Data Transfers
As DPH operates globally, your data may be stored and processed in different jurisdictions.
- We comply with EU-U.S. and Swiss-U.S. Privacy Shield Frameworks for secure data transfers.
- Standard Contractual Clauses (SCCs) are used for international data processing.
If your jurisdiction has additional privacy laws, we ensure compliance accordingly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
- Major changes will be communicated via email or platform notifications.
- Continued use of DPH after changes implies acceptance of the updated policy.
Please review this page periodically for updates.
Last updated: 10 Feb, 2025
