Welcome to Data Privacy Hub (DPH), a product by 360Workx. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

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If you have any questions or concerns about this Privacy Policy, please contact us at:

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• Email: contact.us@360workx.ch
• Website: https://360workx.ch
• Phone: +41 79 7600603

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Information We Collect

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Information You Provide

When using DPH, you may provide:

• Personal Identifiable Information (PII): Name, email address, contact details.
• Account Information: Login credentials, organization details.
• Support Requests: If you contact us for support, we collect any information you provide.

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Automatically Collected Information

When interacting with DPH, we may collect:

• Log Data: IP address, device information, browser type, access time.
• Usage Data: Features accessed, time spent, and actions performed.
• Cookies and Tracking Technologies: To enhance user experience and improve security.

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Third-Party Data Sources

We may integrate with metadata management tools (e.g., Collibra) or enterprise systems to process relevant compliance-related data.

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How We Use Your Information

We use the collected data for the following purposes:

• To Provide and Improve Services: Managing data deletion, compliance reporting, and security enhancements.
• To Ensure Regulatory Compliance: Facilitating FADP, GDPR, CCPA and other legal obligations.
• To Maintain Security: Detecting and preventing fraud, security threats, or unauthorized access.
• For Communication: Sending service-related updates, notifications, and customer support.
• For Analytics and Optimization: Improving system performance, troubleshooting, and user experience.

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Legal Basis for Processing Data

We process data based on the following:

• Consent: When users provide explicit permission.
• Contractual Necessity: When processing is necessary for service delivery.
• Legal Compliance: When required by data protection laws (e.g., FADP, GDPR, CCPA).
• Legitimate Interest: Enhancing security, improving services, and preventing misuse.

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Data Sharing and Disclosure

We do not sell or rent your data. However, we may share information with:

• Service Providers: For hosting, security, and analytics.
• Regulatory Authorities: To comply with legal requirements.
• Business Transfers: If DPH is acquired or merged with another company.

All third-party processors adhere to strict confidentiality and data security agreements.

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Data Retention Policy

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with regulatory requirements.
• Resolve disputes and enforce agreements.

Once no longer required, data is securely deleted or anonymized.

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Your Rights and Choices

Under FADP, GDPR, CCPA and other applicable laws, you have the right to:

• Access Your Data: Request a copy of stored personal data.
• Request Data Deletion: Initiate a “Right to Erasure” request.
• Correct Your Data: Rectify inaccuracies in your stored data.
• Object to Processing: Restrict how we process your data.
• Withdraw Consent: If you previously provided consent.

To exercise these rights, contact us at contact.us@360workx.ch.

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Security Measures

We implement industry-standard security practices, including:

• Encryption: Secure data at rest and in transit (e.g., PostgreSQL RDS encryption).
• Role-Based Access Control (RBAC): Restricting access to authorized personnel.
• Audit Logging: Monitoring user actions for security compliance.
• Containerized Deployment: Hosted on AWS Kubernetes for scalability and resilience.
• API Security: Secured endpoints with authentication and rate-limiting.

Despite our best efforts, no security measure is 100% foolproof. Users are encouraged to keep credentials secure.

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International Data Transfers

As DPH operates globally, your data may be stored and processed in different jurisdictions.

• We comply with EU-U.S. and Swiss-U.S. Privacy Shield Frameworks for secure data transfers.
• Standard Contractual Clauses (SCCs) are used for international data processing.

If your jurisdiction has additional privacy laws, we ensure compliance accordingly.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

• Major changes will be communicated via email or platform notifications.
• Continued use of DPH after changes implies acceptance of the updated policy.

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Please review this page periodically for updates.

Last updated: 25 July, 2026